Shipping policy
We provide FREE shipping for standard orders. Please note that Free Shipping is applicable to shipping addresses worldwide, except for remote areas.
Once we begin processing your order, it typically takes 4-6 weeks to complete, and it will take another 10 days to be shipped to you.
Please Note:
- Please note that actual delivery times may vary due to factors beyond our control. For instance, during holidays, shipping carriers typically experience a high volume of shipments and may require additional time for deliveries. In the event of a significant delay in the shipment of your order, we will notify you via email.
- After your order has been shipped, you will receive a tracking number that enables you to track the status and location of your package.
- Please ensure that you provide accurate shipping information during checkout. We cannot be held responsible for undelivered or delayed packages resulting from incorrect addresses or missing details.
- For international shipments, please note that customs duties, taxes, or other import fees may be applicable. Clearing customs and paying import taxes are the sole responsibility of the buyer/customer. Wool Felted Pet cannot be held accountable for customs procedures or any taxes incurred upon the delivery of your purchase.
If you have any questions or concerns regarding our shipping policy or the delivery of your order, please do not hesitate to reach out to our customer support team. We are always available to assist you and ensure a seamless shopping experience.